Terms & Conditions
At Blessed Sweet Treats, we believe in transparency and ensuring a smooth experience for both you and us. Please review our terms and conditions before placing an order. If you have any questions, don’t hesitate to reach out—we’re happy to help!
Retainer Fee
A 50% non-refundable and non-transferable retainer fee is required at the time of order placement to secure your date. Orders are not confirmed until this fee is received, and availability cannot be guaranteed until then. The remaining balance is due on the day of pickup.
No-Shows
Timeliness ensures the best quality! Orders not picked up at the agreed-upon time will be forfeited and donated to a first responder, a local hero, or a family in need. If you need to reschedule, please notify us at least one week in advance. While we’ll do our best to accommodate changes, last-minute rescheduling may not be possible. Date changes are not permitted.
Refunds
Refunds are available within 24 hours of payment. After that period, ingredients may have already been purchased, and we will be unable to offer a refund. If you need to cancel beyond this window, you may opt out of paying the remaining balance or proceed with your order as planned.
Pickups & Deliveries
Orders must be picked up at the scheduled time unless alternative arrangements have been made. Delivery may be available for an additional fee based on distance and date. The pickup address will be included in your invoice, but feel free to reach out if you need it again.
Order Modifications
We understand that details may change! Any adjustments to your order must be requested at least two weeks before your reserved date. Requests after this period will be considered on a case-by-case basis and may incur a modification fee.
Inspiration & Creative Freedom
We love seeing your inspiration photos, but please note that your custom dessert will not be an exact replica. By placing an order, you agree to grant us creative freedom while ensuring we align with your vision.
Rush Orders
Orders placed within two weeks of the requested pickup date will incur a rush fee. In some cases, full payment may be required upfront for expedited orders.
Pricing & Adjustments
Ingredient costs fluctuate, and our pricing may change accordingly. While we always strive to offer the best quality at fair prices, we cannot honor previous pricing once rates have been updated.
Cottage Food Laws
Our baked goods are made in a home kitchen that is not inspected by the health department. While we uphold high standards, we are not a nut-free, egg-free, dairy-free, or gluten-free facility. If you have severe allergies, please reach out, and we may be able to recommend a trusted alternative.
Product Photography
We love showcasing our work! Photos of your order may be used for social media or promotional purposes. If you prefer your order not to be photographed, please let us know when placing your order.
Copyright Restrictions
Due to copyright laws, we cannot replicate licensed characters or logos (e.g., Disney, Peppa Pig, Star Wars). However, we’re happy to create inspired designs using similar colors and themes. Let’s collaborate on a unique approach!
Color Variations
While we aim for accuracy, colors may appear differently in photos versus in person due to lighting and digital screens. Slight variations are to be expected.
Responsibility After Pickup
Once your order leaves our hands, its care is up to you. We recommend storing your desserts properly to maintain their quality - keeping them cool and out of direct sunlight.
Communication
Timely communication ensures your order turns out just right! Please respond to any messages within 48 hours to confirm details. If we do not receive a response, we may have to proceed based on our best judgment. If you have any questions for us, allow up to 48 hours for a response, as we are often busy in the kitchen.
Allergies & Liability
While we do our best to accommodate dietary needs, we cannot guarantee an allergen-free environment. By purchasing from us, you acknowledge the risks associated with food consumption, including potential allergies and choking hazards.
Agreement
By placing an order, you acknowledge and agree to these terms. We appreciate your trust in us and look forward to creating something special for you!